Regardless of the fact that the hosting service offered by the different companies seems the same, each provider has got their own platform with its own tweaks and ways to carry out certain procedures. That’s why, an info-rich knowledge base would be remarkably helpful both for people with little or no practical experience and for technically experienced individuals who will ultimately discover how certain procedures are accomplished, but will lose some time in the process. The purpose of such a knowledge base is to make the hosting service fast and easy to use, sparing users plenty of time and efforts. The result is more pleased customers, since they can easily find the information they are searching for, and significantly less work for the help desk support team representatives, because typically the vast majority of the enquiries and problems that clients have are already outlined in the knowledge base. Given that the articles are professionally written and encompass more topics, you’ll be able to get to know more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

Our website hosting packages feature an extensive knowledge base where you can find info about all the difficulties that you might run into and their solutions. You can become aware of how to create and manage a mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are correct, but nevertheless you’re unable to send emails, for example. We have tried our absolute best to be as comprehensive as possible and to encompass all possible options so as to help you save time and energy and to give you different solutions for every problem. The knowledge base includes informative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, whereas if you’d like to browse the whole article list, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated packages, will permit you to access the in-depth online support documentation that we’ve prepared for you. The articles offer general info about our hosting services, instructional guides about the separate functions that you can access, as well as troubleshooting guidelines that can help you recover common problems that you might run into. The topics that we’ve included cover virtually everything, from simple things such as how to host a new domain name in your account, to more intricate ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available in the right corner of the page that you are on, whereas the full article collection can be accessed through the dedicated Help section.