Q: Why do I need to transfer my website? What does website migration consist of?
A: When your current web hosting provider can no longer match the demands of your web site, or when you experience frequent downtime, or if you are forced to wait for hours for the tech support staff to respond back to you, it may be smart to change your provider, i.e. to transfer all the files for your sites along with your databases from your present provider to your new provider. At WEBHOSTRAIN, we are aware that this can be difficult and time–consuming. For this reason, we will do all that for you for free!Our qualified technical team will transfer your website content from your present provider to us. Our technicians have broad experience migrating websites and are able to take care of anything – from a traditional WordPress blog or Joomla™ web site, to a very complex, custom–built web app.
Q: Just how long will it take for my site to be transferred to your platform?
A: There are plenty of aspects to think about – the total number of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration experts, etc. However, we do try to implement all website migrations in a 48–hour time window. Less sizeable websites are transferred faster – usually in under 24 hours.
Q: Do you need something from me before you begin transferring my website?
A: We do not collect any personal information. We will need, though, the login information for your present hosting account along with the name of the site that you want to move.
Q: The login info for my hosting account is delicate. How can I rely on you?
Q: Will there be any downtime for my website?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. Once the transfer is finished, we will make sure that everything is functioning properly and that the integrity of your data is not jeopardized before informing you that the transfer is completed. Then we’ll explain to you how to move the domain over to your web hosting account with us and how to update your DNS records.
Q: Will my present hosting provider discover that I’m leaving them?
A: Nope. We’ll never touch base with your hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Which hosting providers can you transfer website content from?
A: We support all Linux–driven web hosting platforms. Essentially, if we can obtain access to your Control Panel, we will be able to transfer your site.The only platforms that we do not support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.