Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user service crew is educated to swiftly address all Linux website hosting packages customers’ questions and information questions. Via our ticket system, you’ll be able to share your question and a support team representative will, no doubt get back to you in only max one hour. In actual fact, practice has shown that the average resolution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our crew of professionals is going to be on the web for you 24x7x365 to react to all your inquiries and to deal with any matter you might have. You also can open a support ticket from your Site Control Panel or send us an e–mail whenever. In addition, on working days, you can easily ring us or use the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a detailed know–how base into the Control Panel so as to obtain very helpful step–by–step details whenever you want. Each area of the Control Panel features its own contextual guide area presenting a selection of how–to posts. We have also prepared movies to offer you a far better visual representation of how to perform any given process.