1 hour ticket response
Prompt assistance is our principal responsibility and that’s why we’ve got a team of skillful customer service technicians who are prepared to provide a prompt solution to any question that you might have. Just submit your trouble ticket from your Site Control Panel and we’ll reply back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a 20–minute trouble ticket response time.
An Exceptional Support Service
We have a team of web hosting support technicians who are ready to answer all your queries whenever you are in need of assistance. The majority of our client service staff representatives have many years of experience in the Linux website hosting packages industry, so you can always depend on quick and detailed answers to your problems.
An Easy–to–Navigate Help Center
To help you get a quick hint on how to use a certain feature, we have integrated a very intuitive Help section in your Site Control Panel. You can browse through a huge selection of web hosting account management articles and website management articles, take a gaze at the F.A.Q. library or check out our educational video tutorials.